2019.9.22
労使の対立、英語にしてみました!日本語は昨日の部分を確認ください!
How to manage the conflicts between the owner and employees
During the Seiwajuku QA session, a CEO of a business asked Mr.
Inamori* the following question; I sometimes get frustrated with my
employees who want to go home just after the working hours. I know to
maintain employees is important and I have to provide them with good
working conditions and environment however, I have a dilemma how to
create a growth while keeping the working hours regulated by laws.
Mr. Inamori provided an answer by demonstrating his own views and experiences.
Q: What is the fundamental structure hidden under this issue?
A: Mr. Inamori said that this is the fundamental dilemma of the
management under capitalism economy. How to manage the conflict
between the business owner and the management. Business owners want to
secure the profit under the certain amount of resources to be put into
the business. They spontaneously require the maximum delivery of
workforce to their employees. However, employees are always very
cautious on getting squeezed under the capitalism and they tend to
naturally bring the minimum resource to get their maximum rewards, the
salary. Thus, basically, the interest of owners and employees, by
nature, should be conflicted each other.
Q: What kind of solution did Mr. Inamori come up with to solve such
conflict of interests?
A: He encouraged his people to understand the concept of “the
management led by everyone”. Each employee should be involved in the
management as a huge team. Everyone in a team looks at the same goal
and work together to realize such goal, the team can perform most.
This the concept of “The management by the people”.
Q: Could you specifically elaborate more of this “management by the
people” concept?
A: For instance, think about Japanese Mikoshi, which is considered as
the portable shrine necessary for the ceremony in a harvest season. If
the leader placed inside the shrine wants to go to the final goal as
soon as possible, there must be a harmonized collaboration atmosphere
between the owner and the employees. Once young supporters bolstering
the shrine find the ultimate objective is to satisfy only the owner,
the portable shrine would never achieve the goal as supporters get
less motivated.
Q: In Mikoshi example. what is the right attitude of the leader,
according to Mr. Inamori?
A: He said the leader should get off from the shrine-Mikoshi- and
start carring with others by creating a rhythm. The leader should work
as the conductor of the orchestra, to maintain the balance to carry
the shrine to the targeted destination. Mr. Inamori called this system
as a large family. Everyone involved in Mikoshi mission is tied with
as a family under the leadership of the father and all the relatives
and the member of the family deliver each one’s at most effort.
Q: Can this system be realized under the capitalism environment?
A: Mr. Inamori mentioned, under Japanese commercial code, each
employee can’t be the director however, implementing the concept of
“large family management system” is of course possible idea. Under
this system, there is no conflict of positions: the owner and the
employee as everyone looks at the one goal to realize the ultimate
fulfillment of employees.
Q: What is the lesson learned from this episode?
A: Mindset is always very important. The conflict between the position
has been created by the separation of the owner and operator. Setting
out the mission and vision of the company, getting rid of the “fire
wall” between the two and promoting the environment where both parties
can collaborate together would be the corporate model to be survived
for next decades.